Brandklar — Support

Need help with Brandklar? We're happy to assist.

Contact

E-mail: avelan.sverige@gmail.com

We usually reply within 1–2 business days. Please include your iPhone model and iOS version so we can help faster.

Frequently asked questions

How do I restore my Premium purchase?

Open Brandklar → Mer → Settings → Restore. Make sure you are signed in with the same Apple ID you purchased with.

How do I cancel the monthly subscription?

Subscriptions are managed by Apple: open the Settings app → your name → Subscriptions → Brandklar → Cancel. Deleting the app does not cancel a subscription.

How do I get a refund?

Purchases are handled by Apple, so refunds go through the App Store: go to reportaproblem.apple.com, sign in, find Brandklar and request a refund.

What is included in Premium?

Every question in every chapter, unlimited 20-question mock tests, and the weak-spot and review sessions. The first two chapters, one mock test, all flashcards and statistics are free.

Which languages are supported?

Swedish and English. The Swedish wording of each question is always available, because the certification test is normally taken in Swedish.

Is Brandklar an official app or a certification course?

No. Brandklar is an independent study aid. It is not affiliated with Brandskyddsföreningen, SVEBRA or any training provider, and it does not issue certificates. The certificate is obtained through an approved one-day course; use the course material and the current safety rules as the final authority.

The details for my state look wrong

Fees and formats change. Tell us the state and what is wrong, ideally with a link to the official page, and we will fix it in the next update.

I found an error in a question

Send us the question text (or a screenshot) and what is wrong, and we will correct it in the next update. Thank you!

Legal

© Brandklar · Amir Alagic (enskild firma) · Sweden (EU) · avelan.sverige@gmail.com